Privacy Policy
Effective Date: July 30th 2025
B.I.G. Timber Contracting ("we," "us," or "our") values your privacy.
This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.bigtimbercontracting.ca, sign up for our mailing list, or engage with our advertising.
1. What We Collect
We collect the following types of information:
Personal Information (voluntarily submitted by you):
Name
Email address
Phone number
Project details or messages via our contact form
Any other information you choose to provide
Automatically Collected Information:
IP address
Browser type and version
Pages visited and time spent on the site
Device type and operating system
Referral sources (e.g. clicking an ad)
General location (approximate, via IP)
We collect this information via tools such as:
Google Analytics
Google Ads
Meta (Facebook/Instagram) Pixel
Email marketing platforms
2. How We Use Your Information
We use your information to:
Respond to inquiries
Communicate with you about your project
Send occasional emails (with your consent)
Improve our website, ads, and services
Track ad performance and website traffic
Offer relevant promotions or content based on your interaction with our site
We will never sell or rent your personal information to third parties.
3. Email Marketing
If you sign up for our newsletter or download a resource, you may receive occasional emails from us. You can unsubscribe at any time by clicking the link in the email footer or contacting us directly.
We comply with Canada’s Anti-Spam Legislation (CASL) and only send marketing emails to users who have given explicit consent.
4. Cookies and Tracking Tools
We use cookies and tracking tools to:
Understand how visitors use our website
Improve site performance and user experience
Measure and optimize ad campaigns
Deliver retargeting ads (e.g. showing you our ads after you’ve visited our site)
You can control or disable cookies in your browser settings.
5. Third-Party Services
We use trusted third-party services to operate our website and marketing. These may include:
Squarespace (website hosting)
Google (Analytics, Ads)
Meta (Facebook/Instagram advertising)
Email marketing software (Mailchimp, etc.)
These platforms may store your data according to their own privacy policies.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may:
Request a copy of your personal data
Ask us to correct or delete your data
Withdraw consent to receive emails at any time
To make a request, contact us at: info@bigtimbercontracting@gmail.com
8. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect information from minors.
9. Updates to This Policy
We may update this policy occasionally. The most recent version will always be posted on our website, with the effective date listed above.
10. Contact Us
If you have any questions about this Privacy Policy, contact us at:
B.I.G. Timber Contracting
Email: info@bigtimbercontracting@gmail.com
Comox Valley & Campbell River, BC, Canada